To request for access, to obtain, to modify or to erase your personal data, please contact our Data Protection Officer via our contact form or via this mail address : Data Protection Officer, c/o Massebeuf Textiles, 135 route de la Fabrique, 07380 Pont de Labeaume (France).
This page describes the principles we use to collect different types of data about our customers. Elements described in this page are explained in detail in our data protection principles.
Also this page details the commitments concerning our security and data protection policy in order to respect, as much as possible, your privacy.
In order to avoid an imprecise interpretation, here are some elements of comprehension of terms used:
Personal data : any information relating to an identified or identifiable natural person is deemed to be “an identifiable natural person” a natural person who can be identified, directly or indirectly.
Processing : any operation or set of operations carried out or not by automated processes and applied to data or sets of personal data (collection, recording, transmission, storage, preservation, retrieval, consultation, use, interconnection, segmentation, etc.).
Who is responsible for process ?
Any processing of personal information provided to us is carried out under the responsibility of the company Massebeuf Textiles, 135 route de la Fabrique, 07380 Pont de Labeaume SIRET 421 430 935 00021.
How do we collect data about you?
The collection of your personal data (such as name and contact details) is most often based on your customer relationship or other relevant relationship with us. For example, we collect data when you perform actions on our services using our services or by providing us with other information.
What data do we collect?
These data include your last name, first name, address, telephone number, e-mail address, your company information and your consent. We store what can be connected to you. We use this information to be able to contact you back.
The data created and collected during the communication includes information about the communicating parties, the time of the connection, the routing information, the data transfer protocol, the format of the connection and the location information. When browsing the Internet, “measurement data” is collected using cookies. These data can not be associated with a person.
List of types of information we collect
Information you give us
We collect and store any information you provide us through our website or other means. You may choose not to provide us with certain information, but this decision may limit the use of our services. We use the information you provide us, in particular to respond to your requests, improve our services and communicate with you.
Information collected automatically
Whenever you get in touch with us, we receive and record certain types of information. Like many other websites, we use “cookies” and obtain certain types of information when your browser accesses our website.
How do we deal with your information?
Please note that our staff and its subsidiaries and their subcontractors act under the obligation of secrecy when processing data concerning you.
We maintain the confidentiality of your data and ensure that it is only used for predefined purposes.
Your data is processed for the purpose of producing and delivering agreed communication and informing you of our services.
We also use your data for communication with customers, such as sending information about our services and for direct marketing purposes.
We strive to ensure that customer data is current and correct.
We remove obsolete and unnecessary data when it is possible.
We protect all data about you through personal access rights based on tasks and prevent third party access to data.
Where do we send your data?
We only submit your data to the extent permitted by applicable law and as stated in the file description to authorities and other telecommunications companies.
When we use subcontractors, we will sign a security agreement with them that also covers the use of your data. We are also responsible for this kind of manipulation for you.
Massebeuf Textiles data protection principles
The purpose of this data protection policy is to describe the principles and practices we observe at Massebeuf textiles to ensure the protection of privacy, the confidentiality of communication and the legal protection of our clients.
We regularly update this policy as operations or services change or develop. For this reason, we encourage you to check the latest statement regularly.
The core values important to us include the confidentiality of customer data and communication, as well as the protection of the privacy of customers in all operations of the company. When handling personal data of our customers, we follow the French legislation, the orders and the instructions of the authorities and the good practices of data processing.
We implement a high level of data protection. The personal and identification data as well as the data related to the location are collected only for specific predefined and legal purposes and are not treated in a way incompatible with these objectives.
We protect the security of your personal information when it is transmitted using Secure Sockets Layer Software (SSL), which encrypts the information you enter before it is sent to us.
We maintain physical, electronic and security safeguards in connection with the collection, retention and disclosure of personal information of customers. Our security procedures may require you to ask for proof of your identity before you can share your personal information.
We constantly train our staff on the principles of data processing and monitor the use of data by appropriate means.
The general principles of customer data management
The processing of personal data must always be justified for our operations. We have defined the purpose of the collection, manipulation and submission of personal data in the following section.
We process only the client data needed for its operations, as defined for the purpose of use indicated in the file description for the client registry. We strive to not handle incorrect, incomplete or outdated data.
The processing of customer data is usually based on a relevant relationship, information received when using or registering a service or your consent. We may also process your data for other reasons, for example at your request or when required by law. Your information can be processed within us.
Please note that as our customer, you have the right to verify which data about you has been stored in our information systems, or that there is no data about you in our file. You may also refuse the use of your data in accordance with the relevant legislation. The inspection can be done once a year without charge. The request for inspection of the data must be done with a document signed between us and you.
Collection, retention, extraction and processing of personal data
Register of data collected directly via our services:
Data collected: email and message
Objective pursued: Customer relationship management
Data Retention: Database Registration
Rentention duration: 1 year
Access to data: The business team
Is the data stored or processed outside the EU: No
In accordance with the “IT and freedoms” law, you can exercise your right of access to your data and have it rectified thanks to the contact button available at the top of this page
Registre des données transmises à des sous-traitant
Information provider: https://analytics.google.com/analytics
Provider location: United States
Objective pursued: Website traffic analysis
Is the data stored or processed outside the EU: Yes
GDPR charter of the provider: https://privacy.google.com/intl/fr_fr/businesses/compliance/
Sending and sharing data
We can only submit your data to third parties in accordance with the legislation in force. We submit information on request to the authorities, for example the police and security authorities, as well as other authorities for the reasons specified by law.
In addition, we may submit your data to subcontractors, in which case we will ensure that the confidentiality of the data is maintained, and we will also be responsible for data management in this case. If we process your data outside the EU region, we will protect your data by ensuring that the subcontractor guarantees the proper processing of the data.
Websites, monitoring visits
We also collect data about website visits. This data includes the IP address and the corresponding DNS name, the organization that registered the IP address, the name and address of the visited page, the loading time of the page and the type of browser.
Please note that the IP address is an identification required for the operation of the Internet, used to direct messages transmitted over the Internet to the appropriate places. Typically, the IP address is not connected to the person using the computer, but it can be connected to the organization that registered the IP address. The IP address connection can be established at the request of the authorities.
You can view our websites anonymously. However, like most websites, we use cookie technology. When you view our website, the cookie sets a random number for the browser that does not indicate your identity. Cookies help us to determine which are the most popular sections of their websites, where visitors do go and how long they do stay there.
You can prevent cookie storage by modifying your browser settings. In some cases, prevention can slow down or make it impossible to navigate pages or the website.
We provide data security for our services using methods that are in compliance with with the severity and sophistication of the threats as well as the cost.
We take care to take action to prevent data security breaches or eliminate disruptions to data security. In addition, we use all means to ensure that the privacy of messages or the protection of privacy is not unduly compromised in the performance of the above actions.
We provide information about actions related to the data security of our services and other data security issues through appropriate channels, such as our website or customer newsletters.
To prevent data breaches and eliminate data security disruptions, we can, among other things, prevent the receipt of email messages, remove viruses and other malware from messages, and take other measures. comparable techniques. necessary measures within the authorized and required limits specified in the relevant legislation. We use physical, administrative and technical safeguards to keep messages and identification data transmitted over the communication network secret. These actions reduce the risk of your data being disclosed to third parties and preventing misuse or other unauthorized access. Some of our services also use standard encryption methods.
Please note that as a user of our services, you must also use the most appropriate methods to ensure your own data security. We encourage you to store and use our services and devices with care and control over their use, for example by using secure codes and unique passwords, and to use sufficient antivirus and firewall services to keep them safe and secure. as the operating system updated.